Privacy Policy
Effective Date: June 22, 2026
NewGrounds LLC is operated by JOSE LUIS GARZA operating as NewGrounds LLC. In this Privacy Policy, "NewGrounds LLC," "NewGrounds," "we," "us," and "our" refer to JOSE LUIS GARZA operating as NewGrounds LLC.
This Privacy Policy explains how we collect, use, protect, and share information when you visit our website, submit a form, schedule a consultation, communicate with us, opt in to SMS messages, or use our services.
By using our website or submitting your information, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following information:
Name
Email address
Phone number
Business name
Website URL
Service interests
Appointment or consultation details
Information submitted through website forms
Communication history with our team
Browser, device, and website usage information
IP address and general location data
SMS opt-in status, consent records, and messaging preferences
We collect this information when you submit a contact form, request a consultation, book an appointment, communicate with us, check an SMS consent box, or interact with our website.
2. How We Use Your Information
We may use your information to:
Respond to your inquiries
Schedule and confirm appointments or consultations
Provide information about our services
Send service-related updates
Send SMS messages when you have opted in
Send marketing or promotional communications when permitted
Improve our website, services, and customer experience
Follow up with leads or customers
Maintain business records
Comply with legal, regulatory, and operational requirements
3. SMS and Text Messaging
By providing your phone number and checking the SMS consent box, you agree to receive text messages from JOSE LUIS GARZA operating as NewGrounds LLC.
SMS messages may include appointment reminders, consultation confirmations, service updates, follow-ups, account notifications, and promotional messages related to our services.
Message frequency may vary depending on your interaction with us. Message and data rates may apply.
Text STOP to opt out of SMS messages at any time. Text HELP for help.
For assistance, you may also contact us at [email protected] or +1 737 266 3850.
Consent to receive SMS messages is not a condition of purchase.
Mobile information, SMS opt-in data, and text messaging consent will not be shared with third parties or affiliates for marketing or promotional purposes.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, analytics tools, and similar technologies to understand how visitors use our website, improve website performance, measure advertising effectiveness, and improve user experience.
These tools may collect information such as browser type, device type, pages visited, time spent on the website, referral source, and general website interaction data.
You can disable cookies through your browser settings, but some website features may not work properly.
5. How We Share Information
We do not sell your personal information.
We may share limited information with trusted service providers who help us operate our business, such as website hosting providers, CRM platforms, email systems, scheduling tools, analytics providers, advertising platforms, and communication platforms.
These providers are only permitted to use the information as needed to provide services to NewGrounds LLC.
We may also disclose information if required by law, regulation, legal process, or to protect our rights, property, customers, or business operations.
6. Data Security
We take reasonable steps to protect the information we collect from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of online transmission or electronic storage is 100% secure. We cannot guarantee absolute security.
7. Data Retention
We retain personal information for as long as necessary to operate our business, provide services, communicate with you, maintain records, comply with legal obligations, and resolve disputes.
When information is no longer needed, we may delete, anonymize, or securely store it.
8. Your Privacy Choices
You may request to:
Access the personal information we have about you
Correct inaccurate information
Request deletion of your information
Opt out of marketing communications
Opt out of SMS messages by texting STOP
Update your communication preferences
To make a request, contact us at [email protected] or +1 737 266 3850.
9. Children's Privacy
Our website and services are not intended for children under 13 years old. We do not knowingly collect personal information from children under 13.
If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.
You should review the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will revise the effective date at the top of this page.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
12. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
NewGrounds LLC
JOSE LUIS GARZA operating as NewGrounds LLC
Website: https://newgroundsllc.com
Email: [email protected]
Phone: +1 737 266 3850